Pimcore · Technology
Pimcore Support and Maintenance Services
Keep your Pimcore platform patched, fast and stable with a support plan that covers monitoring, fixes and a steady flow of improvements.
Working standards on every Pimcore engagement
Secure by default
OWASP-aligned coding, dependency scanning and least-privilege access on every project.
Reviewed code
Every change is peer-reviewed before it is merged and released.
Automated tests
Unit, integration and end-to-end tests run in CI on each commit.
Accessibility
Interfaces checked against WCAG 2.2 AA guidelines.
Performance budgets
Speed targets agreed up front and measured before launch.
Privacy minded
Data collected only when needed and handled with care.
Documented
Architecture notes, runbooks and handover docs you keep.
Transparent reporting
Regular demos, shared boards and plain-language updates.
What we build
Pimcore Support and Maintenance Services services
Pick an area to see how we can help, from new builds to long-term care.
Pimcore Development
End-to-end Pimcore Development on Pimcore: discovery, design, build, launch and support, delivered in short, visible iterations.
Learn more →02Pimcore eCommerce PIM Integrations
End-to-end Pimcore eCommerce PIM Integrations on Pimcore: discovery, design, build, launch and support, delivered in short, visible iterations.
Learn more →PIM + DAM + MDM
One platform for products, assets and master data.
Flexible modelling
Data objects shaped to any domain.
Omnichannel output
Publish to web, apps, marketplaces and print.
Open source core
Extend freely with Symfony.
PIM + DAM + MDM
One platform for products, assets and master data.
Flexible modelling
Data objects shaped to any domain.
Omnichannel output
Publish to web, apps, marketplaces and print.
Pimcore Performance Optimization Services
Find and fix what slows Pimcore down: heavy scripts, slow queries, oversized media and cache misses, measured before and after.
Learn more →Open source core
Extend freely with Symfony.
PIM + DAM + MDM
One platform for products, assets and master data.
01
Planned around your goals
Every Pimcore Support and Maintenance Services engagement starts with discovery: what you want to achieve, who will use it and which systems it touches. That shapes a scope you can budget for.
- Security patch management
- Uptime and error monitoring
- Agreed response times
02
Built to Pimcore standards
We follow Pimcore conventions and extension points instead of shortcuts, so updates, security patches and new features stay straightforward.
- Platform best practices
- Upgrade-safe extensions
- Automated tests in CI
03
Connected to your stack
Your Pimcore solutions need to talk to ERP, CRM, payments and fulfilment. We design integrations with queues, retries and alerts so data stays in step.
- API and webhook design
- Retries and idempotency
- Monitoring dashboards
04
Supported after launch
Launch is the start. Monitoring, fixes and a steady backlog of improvements keep your Pimcore solutions healthy and moving forward.
- Uptime and error alerts
- Security patching
- Monthly improvement plan
Engagement models
Work with us your way
Fixed Scope
A defined scope, timeline and price for projects with clear requirements.
- Agreed deliverables
- Milestone-based billing
- Change requests handled openly
Dedicated Team
A team that works only on your product, sized to your roadmap.
- Developers, QA and a lead
- Monthly capacity you can adjust
- Works in your tools and rituals
Time & Materials
Flexible, pay-as-you-go engagement for evolving or exploratory work.
- Billed on hours used
- Reprioritise any sprint
- Weekly time reports
Expertise
Our expertise in Pimcore Support and Maintenance Services
Our Pimcore team brings platform knowledge and engineering discipline to every Pimcore Support and Maintenance Services engagement, from first workshop to long-term support.
Talk to an expert →How we deliver
- Security patch management
- Uptime and error monitoring
- Agreed response times
- Monthly improvement backlog
Pimcore
- Pimcore
- PHP 8
- Symfony
- MySQL
Integration
- REST APIs
- GraphQL
- RabbitMQ
Frontend
- React
- Vue
How we work
A clear path from idea to launch
- 01
Discovery
Workshops to understand goals, users, systems and constraints.
- 02
Plan & Estimate
Scope, architecture and a phased roadmap with estimates.
- 03
Design
User flows, wireframes and visual design, validated with you.
- 04
Build
Short sprints with demos, code review and automated tests.
- 05
Test & Launch
QA, performance checks and a rehearsed go-live.
- 06
Support & Grow
Monitoring, fixes and a continuous improvement backlog.
Migration
Move to Pimcore without the drama
We move products, customers, orders and content with mapped data, rehearsed dry runs and redirect plans that protect your search traffic, then stay on through the first weeks after launch.
Plan a migration →Technology
The stack behind Pimcore
Pimcore
PIM and DAM
PHP 8
Typed, modern server code
Symfony
PHP components and framework
MySQL
Relational storage
REST APIs
Stable integration contracts
GraphQL
Typed, efficient APIs
RabbitMQ
Reliable message queues
React
Component-based UIs
Vue
Lightweight reactive UIs
Docker
Repeatable environments
AWS
Cloud hosting and services
GitHub Actions
CI/CD pipelines
No matching technologies.
Why Pimcore
Data, assets and content in one platform.
Pimcore brings PIM, DAM and master data management together, so product and brand content stay consistent.
PIM + DAM + MDM
One platform for products, assets and master data.
Flexible modelling
Data objects shaped to any domain.
Omnichannel output
Publish to web, apps, marketplaces and print.
Open source core
Extend freely with Symfony.
103+
Projects delivered
52+
Platforms supported
9+
Years in commerce
It depends on scope. Smaller engagements take a few weeks; larger builds are delivered in phases. We give you a timeline after discovery.
Cost depends on scope, integrations and the engagement model. After a short discovery call we share an estimate with clear assumptions.
Yes. We start with a review of your current code, configuration and integrations, then propose improvements.
You do. Code, documentation and accounts are handed over to you.
Yes. Support plans cover monitoring, fixes and continuous improvements.
Start a project
Let’s talk about your Pimcore plans
Tell us what you are working on. We reply within one business day with next steps and, where it helps, a short call.