Team
A team of specialists working as one on your project
Engineers, designers, project leads, and support people collaborate closely, so you always know who is doing what and who to ask.
In plain English
What our team looks like
Our team is organized by skill. Each group does what it does best, and they work together on every project. We are a small but mighty team of 22 people.
You will not be handed between departments. A project lead keeps everything connected and is your main point of contact.
How it works
How we are organized
- 01
Engineers
Build and connect the software, from online stores and ERP systems to AI tools and cloud setups. 10 engineers.
- 02
Designers
Shape how things look and feel so they are simple for your customers and staff to use. 3 designers.
- 03
Project leads
Plan the work, keep timelines honest, and give you regular updates. 5 project leads.
- 04
Support team
Answer questions and fix issues after launch. 4 support team members.
Use cases
How we work with clients
One main contact
Your project lead is the person you talk to most.
Regular check-ins
We meet on a schedule that suits you.
Updates where you already work
We share progress through the tools you already use, such as Microsoft Teams, Slack, Jira, or Asana, so you can see what's done and what's next.
Clear decisions
When we need your input, we explain the options plainly.
Why it matters
Why it works
- Specialists, not generalists. The right person works on each part.
- Fewer hand-offs. Your project lead keeps the thread so nothing gets lost.
- Openness. You can see progress at any time.
- Continuity. The people who build it are around to support it.
How Hart builds it
Our working process
01
Discover
We learn your goals.
02
Plan
Project leads and engineers shape the scope.
03
Build
Engineers and designers create it.
04
Launch
The whole team goes live together.
05
Support
Our support team takes over day-to-day care.
Who will I talk to?
Your project lead. They bring in engineers, designers, or support whenever needed.
Do you use outside contractors?
When a project needs specialist skills, we bring in certified partners. Your project lead stays your single point of contact throughout.
Can I meet the people working on my project?
Yes. We are happy to introduce the team on a call.
Where is the team located?
Hart is based in Tustin, California, and we manage clients globally. Our working hours are 8 AM to 5 PM Pacific Time.
Next step
Ready to talk about your project?
Tell us what you're working on. We'll reply within one business day with honest next steps.